dps25com Privacy Policy

01

Introduction and Overview

dps25com is a trusted online betting and casino platform in Bangladesh. We place the highest priority on our users' privacy. This privacy policy ("Policy") tells you how dps25com collects your personal information, how it uses that information, who it is shared with, and how that information is kept secure.

By using the dps25com.cam website you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

This policy applies only to dps25com's own platform. We are not responsible for the privacy policies of third-party websites or services.

02

What Information We Collect

dps25com collects certain personal information to operate its services, improve the user experience, and meet legal obligations. The types of information we collect are detailed below.

2.1 Registration and Account Information

• Full name (in Bengali and English)
• Date of birth (for age verification — only persons aged 21 and above may register)
• Email address
• Mobile number
• Address and nationality
• Preferred currency (BDT / Taka)

2.2 Financial Transaction Information

• Payment method details (bKash, Nagad, Rocket, or bank transfer)
• Transaction history — records of deposits and withdrawals
• Bank account or mobile banking number

We never store your full bank card number or payment PIN on our servers. All financial data is secured through SSL encryption.

2.3 Identity Verification (KYC) Information

• National ID card (NID) or passport copy
• Proof of residence (utility bill or bank statement)
• Selfie or photograph (to confirm identity)

2.4 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Time spent on the website and pages visited
• Cookies and session data
• Login and logout times

03

How Your Information Is Used

dps25com uses the information it collects for the following purposes:

3.1 Account Management

We need your basic information to create, verify, and manage your account. This confirms that you are a valid user and that you are aged 21 or above.

3.2 Processing Financial Transactions

Your financial information is used to process deposit and withdrawal requests, prevent fraud, and ensure secure financial transactions. All transactions are recorded according to Bangladesh Standard Time (BST, UTC+6).

3.3 Providing Customer Support

Our 24/7 live chat support team may access your account information to help resolve your issues. This access is limited and is only for the purpose of providing relevant assistance.

3.4 Legal and Regulatory Compliance

As a legal obligation to prevent financial crime, money laundering, and fraud, we retain certain information and may provide it to relevant authorities when required.

3.5 Platform Improvement and Personalisation

By analysing your usage patterns we improve the platform experience and display content according to your preferences. This analysis is always conducted anonymously.

04

Cookies and Tracking Technologies

dps25com uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our website function more effectively.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies will prevent the website from working properly.

4.2 Functionality Cookies

These cookies are used to remember your language preference, name, and other settings. This makes your experience more personalised.

4.3 Analytics Cookies

We collect anonymous analytics data to understand which parts of our platform are used most and to improve our services. This information contains no personal identifiers.

4.4 Cookie Controls

You can control or reject cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the website.

05

Sharing Information with Third Parties

dps25com never sells your personal information or transfers it to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

To carry out your financial transactions we share necessary information with bKash, Nagad, Rocket, and bank transfer service providers. This information is used solely to complete transactions.

5.2 Technology Service Providers

We work with trusted technology partners to operate our platform. These partners operate under strict confidentiality agreements and may not use your information for their own purposes.

5.3 Legal Obligations

In the case of a court order, government investigation, or legal requirement, we may be obliged to provide information to law enforcement agencies or regulatory authorities. In such cases we will provide only the information required by law.

5.4 Fraud Prevention

To prevent financial fraud, money laundering, or other illegal activity, we may share necessary information with relevant authorities or partner organisations.

06

Data Protection and Security Measures

dps25com uses industry-standard security technology to protect your information. Our security framework operates at the following levels:

• SSL/TLS Encryption: All data exchanged between the website and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive information stored in our database is kept in encrypted form.
• Access Controls: Only authorised staff may access specific information, and every access is logged.
• Regular Security Reviews: Our systems undergo regular security testing.
• Firewall and Intrusion Detection: Advanced protection measures are active at the server level.
• Data Backups: Regular encrypted backups are taken to ensure the safety of your information.

Please note that no data transmission over the internet is entirely risk-free. Even with our best efforts, 100% security cannot be guaranteed. It is therefore your responsibility to keep your own password and login details secure.

07

Data Retention Period

dps25com retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations.

7.1 Account Information

We retain your account information for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period as required by law.

7.2 Financial Records

Records of financial transactions are retained for a defined period to meet legal and regulatory requirements. These records are used for verification, dispute resolution, and fraud prevention.

7.3 KYC Information

Identity verification documents are retained in accordance with legal guidelines. Even after an account is closed, this information may be kept for a defined period.

7.4 Data Deletion

Once the retention period has ended, we securely delete or anonymise your information. If you wish to request deletion of your information, please contact us at [email protected].

08

Your Rights

As a user of dps25com you have the following rights over your personal information:

• Right to Know: You have the right to know what information we hold about you.
• Right to Correction: If any of your information is incorrect, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to Object to Processing: You may object to the processing of your information on specific grounds.
• Right to Data Portability: You may request your information in a machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent to specific data processing at any time.

To exercise these rights please contact us at: [email protected]. We will generally respond to your request within a reasonable time.

09

Minors and Age Verification

dps25com strictly prohibits the provision of services to anyone under the age of 21. Only persons aged 21 or above may register and participate on our platform.

We use age verification methods during the registration process. If we suspect that any user is under the age of 21, we reserve the right to immediately suspend that account and may request verification of the relevant information.

We do not knowingly collect any personal information from any person under the age of 21. If such information reaches us, we will take immediate steps to delete it.

10

Policy Changes and Updates

dps25com reserves the right to update this privacy policy from time to time. This policy may be revised due to legal changes, the introduction of new services, or changes in our business operations.

If any significant changes are made we will notify you by email or by displaying a notice on the website. Continuing to use the platform after a change means you are agreeing to the new policy.

We recommend that you check this page regularly and stay familiar with the latest version. The "Last Updated" date at the top of the page always indicates the date of the most recent change.

11

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated privacy team will review your matter and respond within a reasonable time.

Your privacy is of great importance to us. We are always committed to earning your trust and handle your information with the highest level of care.